Privacy Policy

Basic Policy on Personal Information

AAR Japan (Association for Aid and Relief, Japan, after this referred to as "AAR") recognizes that the secure management of personal information is an important social responsibility as AAR collects and handles the information of many supporters who agree with and cooperate with its activities. AAR complies with the Personal Information Protection Law and other related regulations and guidelines. AAR’s board members, staff, and volunteers strive to protect the rights and interests of individuals in accordance with this basic policy.

Handling of personal information

1) Acquisition of personal information

When AAR acquires personal information, we announce or notify the purpose of use and acquire the information legally and fairly within the scope necessary to achieve the purpose of use. Personal information acquired by AAR refers to personal information provided by supporters and personal information acquired by AAR through third parties.

2) Use of personal information

AAR uses personal information to provide assistance and support necessary for realizing the self-reliant and independent living of people in difficult situations around the world and conduct other activities as part of its international cooperation activities. AAR does not use personal information obtained without the consent of individuals who have provided it beyond the scope of the following purposes.

  1. Processing or settling payments for donations, membership fees, and charity goods.
  2. Preparing donation receipts, activity reports, accounting reports, requests for support, etc.
  3. Conducting questionnaires for the purpose of improving our operations, etc.
  4. Responding to inquiries from supporters
  5. Making actions as required by the provisions of laws and regulations, or notices and guidance from government authorities, etc.
  6. Other purposes of use announced or notified at the time of acquisition of personal information.

2. Management of personal information

1) Information security measures

In order to protect personal information, AAR takes reasonable and appropriate security measures against unauthorized access, loss, destruction, falsification, and leakage of personal information. In addition, AAR takes appropriate personnel security measures for directors, staff, and volunteers who handle personal information.

2) Management of contractors

The Association may provide personal information to subcontractors to the extent necessary to achieve the notified purpose of use. AAR requires the subcontractors to handle the personal information provided by AAR in an appropriate manner and manage it appropriately.

3. Providing personal information to a third party

AAR does not provide the personal information of supporters to third parties without the consent of the individual, except in cases permitted by the Act on the Protection of Personal Information and other related laws and regulations. However, AAR may disclose or provide the information without the consent of the person who provided it when it is urgently necessary to protect human life or human rights or when cooperating with a request from a judicial body, the police, or other public institutions based on laws and regulations.

4. Response to inquiries

If you have any questions or concerns about handling personal information held by AAR or any other details, including complaints, please contact the following consultation desk.

Click here to contact us.

Handling of personal information on this website

1. Personal information to be provided

The purpose of the "AAR website" (after this referred to as "this website") operated by AAR is to provide information on its activities, public relations activities, including information on charity goods, events, and fundraising activities as part of its international cooperation activities. In addition to these activities, AAR requests to provide us with the following personal information when responding to various inquiries or accepting donations.

  • Name
  • Address
  • Phone number
  • E-mail address

AAR may ask for personal information other than those listed above in order to provide information in accordance with requests, in which case the inquirer is asked to provide the information voluntarily. The personal data collected is handled appropriately in accordance with the "Personal Information Protection Policy.

2. Information collected by this website

AAR uses cookies and other tracking technologies to collect information on visitors' access history and website usage, including IP addresses and other identifiers (after this referred to as "Cookie Information").

1) Handling of Cookie Information

This website may use Google Analytics, an access analysis tool provided by Google, Inc., to obtain and analyze cookie information in order to improve the services provided. Please refer to the following website for details on handling information obtained by each tool and how to stop sending data to the tools.

Google's use of information collected from sites and apps that use Google services - Policies and Terms - Google (external website)

How to stop sending information to Google Analytics / Download the Google Analytics Opt-Out Add-On page (external website)

If a PC or other devices, or browser is changed, or cookies are deleted, the opt-out process needs to be repeated.

2) Use of SNS

Some social networking services (SNS) may automatically send user IDs and access information from the website to the SNS when a website that has a "button" or similar feature of the SNS is visited, even when the relevant "button" or similar feature is not activated. For more details, please refer to the following.

Points to note for SNS users (Personal Information Protection Committee website)

For the privacy policy of the social media services used on this website, please refer to each service provider's website.

3. Purpose of use of personal information

The purpose of use of personal information is described in the Privacy Policy and on each page where personal information is registered. AAR does not use the registered personal information for any purpose other than those stated on the relevant page.

4. Providing Personal Information to Third Parties

Depending on the type of service requested on this website, personal information may be provided to a third party. In this case, the visitor will be informed and agree to the provision of data to third parties when applying for the relevant service. AAR does not disclose or provide personal information to third parties without the visitor's prior consent, except for exceptions as specified in the Privacy Policy.

5. Management of personal information

In accordance with the Act on the Protection of Personal Information and other related laws and regulations, AAR strictly manages the personal information provided by visitors of this website to prevent loss or damage. In addition, under the supervision of the person in charge of the management of this website, appropriate access control is implemented, and strict security measures are taken to prevent leakage to third parties and tampering by outside parties. In the event that AAR outsources the operation of this website or the use and management of personal information to a third party, AAR strictly supervises and controls the handling of personal data by the third party.

6. Scope of responsibility

The provisions described on this page apply only to this website. Visitors are expected to check the handling of personal information on external websites linked to this website by themselves. AAR shall not be liable for any damages caused by the linked websites, except in cases of intentional or gross negligence on the part of AAR.

AAR may review and revise the above handling measures when deemed necessary.
In the event of any such revision, AAR notifies visitors of such revisions by appropriate means,
including, but not limited to, announcing on this website.